Where can I purchase a replacement pan?

Replacement pans can be purchased by contacting us direct at 800-428-8560 to place an order with Visa/MC/Discover. You can also purchase through mail order catalog or internet pet stores, a list of which is on our website, www.midwesthomes4pets.com, under "where to buy" or Google search Midwest replacement pan, to find specific sites that sell them. Our product does have a year warranty, pan included. If you’re still within warranty please fax to 765-289-6524 or mail a copy of the sales receipt, credit card statement or canceled check and we’ll send you the pan at no charge.