If you have a question about your MidWest Homes for Pets product, our Indiana-based Customer Service is happy to assist.
Hours: 9 am – 4 pm, EST, Monday – Friday
MidWest Homes for Pets®
3142 S. Cowan Rd. Muncie, IN 47302
Customer Service Email
Customer Service inquiries are responded to within 24 to 48 business hours, in the order in which they are received. For more efficient service, please be sure to include your product’s brand name (iCrate, LifeStages, Feline Nuvo, QuietTime, etc.) as well as the product’s item number (1542, 40222-GY, etc.).