What Others Are Saying

Outstanding customer service!! The representatives are always wonderful to deal with. I have 8 Midwest crates and 3 Midwest exercise pens, and I love their products. I had a crate arrive damaged this morning, but Midwest was awesome about dealing with the damages and getting me the parts I needed to fix it. No hassles and as polite as could be. I will always buy Midwest products!

- Lara Gosbee

Not only are the products high quality, the company gives back and supports those who transport and find families for homeless pets! I will always but Midwest. Thank you.

- Karen Schultz

First time purchaser of two of your Life Stages 36" crates.....the first arrived yesterday and it is an absolutely fabulous crate. Love the ease of set-up and craftsmanship. Can't to receive my second one and plan this summer to order a 42" crate as well! Awesome product thus far!!!

- Tiffany Gannon Youngblood

Midwest makes the best ferret cage on the market, the Ferret Nation! I wouldn't have any other cage!

- Morgan Tangren

AMAZING service! and excellent products. Very helpful in saving Shelter babies!

- Tracey Walker Dies

I purchased a Midwest ovation XL crate for my adopted doberman and quickly realized that it was not strong enough to hold her. Midwest homes customer service was amazing and helped me with a Thicker Guage crate that is sure to do the trick.Thank you MidWest Homes for Pets!!!

- Matt Nomi

In today’s day it is rare to get someone on the telephone after ordering online and our experience was wonderful with your company! We ordered the 24 x 24 pet exercise pen online. When we arrived at our camping spot we were more than thrilled at how easily it assembled and how structurally sound it was for our little sheltie, Nellie. Upon assembling the little fence my husband found that two of the little thumb clips were defective as the spring was not functioning. The remaining clips were satisfactory at holding the fence until we could get replacements. After traveling 15 hours to our destination it was so wonderful to have this product together with ease and so structurally sound and actually pretty to look at! The next morning he called your company and actually got a representative on the telephone in person. He then proceeded to tell them about the little clips malfunctioning. The person online -- I’m so sorry I don’t remember the name -- was wonderful and happy to tell us that they would mail us two replacement clips and that if we needed anything else to call again! It is so refreshing to deal with a company like yours where the people care, and they are invested, The integrity of the product is great, and our dog, after the second time thru that door, actually wanted to go in and felt very secure and there. Many people questioned us as to where we purchased the great little fence and we passed on the information showing them your information that came with the fence. We will certainly be ordering again in the future to add to the sides of our fence and see about other products that you offer. Thank you again for having your product online and now in our motorhome to be used all over the country that we travel. Just to let you know that our dog has never been in a crate or a fence. She is trained well to stay and does not require a fence at home, so we were not sure how she would handle it, and surprisingly she wanted to go in after returning from the beach etc. She actually loved it and felt secure there! And she is 8 years old. Sincerely,Mindy and Jeff Ellis and, of course, Nellie

- Mindy and Jeff Ellis